Frequently Asked Questions
How long is the order processing time?
PLEASE NOTE: Although our team are working hard to ship orders as soon as possible, delivery times may be longer than usual due to the COVID-19 pandemic. Delivery estimates below DO NOT include possible delays. Standard Shipping will arrive within 5-7 business days, during the week selected at checkout.2nd Day - If you place your order before 1 PM IST on Monday, Tuesday, or Wednesday, your order will ship the same day that it is received to arrive within 2 business days. If you place your order after 1 PM IST, your order will ship the next possible business day. Orders placed after 1pm IST on Wednesday may ship out the following Monday for arrival on the following Wednesday. Next Day - If you place your order before 1 PM IST on Monday, Tuesday, Wednesday or Thursday, your order will be shipped the same day for arrival the next day. If you place your order after 1 PM IST, your order will ship the next possible business day. Orders placed after 1pm IST on Thursday will ship out the following Monday for arrival on Tuesday.
Will I receive an order confirmation?
An order receipt will be sent immediately to your email address after placing your order. You will receive an order confirmation email with your order number, order total, and optional gift message within two hours of placing your order. Please review this information as soon as possible to ensure all addresses, items and arrival dates are correct. If you need to make any changes to your order, contact Customer Care at firstname.lastname@example.org or +91 9326522260 | +91 9987760171
What kinds of payment methods do you accept?
We accept Payments through NEFT?GPAY
Ways to use Crystals
1. Hold a crystal during meditation. One of the simplest ways to connect with crystals is through meditation. Start by holding your crystal in one or both hands as you close your eyes and focus on your breath. You may feel your body sinking deeper into the earth, creating a grounding effect. You may feel a lightness surround you. Or you may not feel anything right away. Each crystal will feel different, so be patient and keep experimenting. 2. Carry a crystal with you throughout your day. The more contact you have with a crystal (raw, tumbled, cluster or pocket crystal), the more aware you'll be of its energy. We recommend carrying a crystal with you in your pocket or purse and pulling it out whenever you need to center yourself or bring your attention back to the intention you're working toward. 3. Place crystals on your body. Putting crystals on your body has a completely different effect than simply holding them. If you're working on healing a specific chakra, pick a stone that corresponds to that chakra and place it where that chakra lives in the body. This serves to stir the energy around that chakra and bring up the emotions that you need to heal. 4. Use crystals during your yoga practice. Keeping crystals on your yoga mat helps create a tranquil space for you to practice. You can even place crystals on your body during savasana to encourage a deeper state of meditation. 5. Bring positive energy to your décor. Crystals have long been a crucial component of yoga and meditation studios, but recently they've popped up in several home décor magazines too. And for good reason! Larger crystals, though pricey, make for jaw-dropping statement pieces that work to shift the energy of a space. If you're not willing to shell out for a larger stone, clusters of small crystals can also bring a sense of ease to every room in your home. 6. Incorporate crystals into your self-care routine. Crystals can infuse many self-care routines with their properties. For a DIY spa treatment, bring UTSAVAA Gua Sha or Crystal Face Roller into the bath with you and use it to give yourself a face massage. 7. Use crystals in your bath Placing any crystal (raw or tumbled or cluster) in the bath with you will infuse the bath water with that crystal’s properties. 8. Wear crystal jewelry – Mala, bracelet, pendant etc. Wearing crystal jewelry is a beautiful way to absorb any stone’s healing properties on a daily basis. The more you touch your precious stones, the more you can tap into their energy
How To Cleanse Your Crystals
There are plenty of ways to energetically cleanse your crystals (raw, tumbled, cluster etc) . . This will not only energetically charge your crystals, but it’ll cleanse it of negative energy, too. 1. Running Water Water is said to neutralize any negative energy stored inside the stone and return it back to the earth. Although natural running water like a stream is best, we personally do not advice using tap water as this can have a lot of added chemicals and is not pure. You could even use rain water! Ensure that your stone is completely submerged. Pat dry when complete. 2. Salt water Salt has been used for many years through history to absorb unwanted energy and banish negativity. If you live near the ocean, you could collect a bowl of fresh salt water. If you can not get to a source of natural salt water, mix a tablespoon of sea, rock, or table salt into a bowl of water. Make sure that your stone is completely submerged, and allow it to soak for a few hours to a few days’ time. Rinse and pat dry when complete. 3. Sage Sage is a sacred plant with many healing properties. Smudging your stone is said to clear inharmonious vibrations and restore its natural energy. To do this you’ll need: a fire safe bowl a lighter or matches loose or bundled sage If you’re unable to smudge outdoors, make sure you’re near an open window. This will allow the smoke and negative energy to disperse. When you’re ready, light the tip of the sage with the flame. Transfer the sage to your non-dominant hand and firmly grasp your stone and move it through the smoke. Allow the smoke to envelop the stone for about 30 seconds. If it’s been a while since your last cleansing or you feel the stone is holding onto a lot consider smudging for an additional 30 seconds. 4. Moonlight/ Sunlight Moonlight will cleanse and charge your crystals. You can also use the sunlight to cleanse and charge your crystals, however the sunlight can be a bit harsh on your crystals, so best not to leave them out for too long. You can also cleanse your crystals during a solar or lunar cycle for ritual cleansing, when you can set your intentions and benefit from the most powerful energies. Place your crystals directly on the earth, if it is wet you can also place them near a window under the moonlight.